Senior Link℠

Senior Link℠ is our program where your health insurance company pays for or partially pays for your Care Management service. This program go beyond traditional disease or care management service using a holistic approach, combining acute care and chronic care consultation through telephonic and on-site management supporting the insured member, along with providing support to their spouse, family and caregiver.


The Programs:
Senior Link provides integrated complex and chronic care management services:

Complex Care Management Program

Medicare Advantage individuals and group health plan members living with a wide variety of health conditions

Specialty Condition Management Program

Medicare Advantage members living with one of 13 rare diseases: MS, Myasthenia Gravis, Parkinson's Disease, Systemic Lups, RH, Cystic Fibrosis, Scleroderma, Hemophilia (except Von Willebrand Disease), Sickle Cell Disease, ALS, CIDP, Polymyositis, Dermatomyositis

Special Needs Plans

Insured members that has both Medicare/Medicaid dual eligible with Diabetes

Chronic Condition Management Program

Medicare Advantage members living with chronic conditions, such as diabetes, congestive heart failure (CHF), chronic obstructive, pulmonary disease (COPD), and coronary artery disease (CAD), certain Cancers 

The Services:
Services provided may include health education and coaching, scheduled check-in calls,  physician care coordination, end-of-life planning resources, depression screening, post discharge consultation support, home and facility visits, home safety assessments, remote home health performance monitoring, meal and transportation resource support, caregiver advisory and home modification coordination.

The Care Management Team:
The complex care management team consists of a specially trained multi-disciplinary care team providing:

Personalized, telephonic care management, health coaching, health education care-team coordination support provided by specially trained professional and other health professionals

Community-based, in-home assessments and care management through a Field Care Manager, who are Community Health Educators and Counselors. 

Service Elite is contracted by some health insurance companies to provide At Home Care Management services to those who qualify. If eligible you will receive these services at no to low cost. Eligibility is determined by a number of factors pre-determined by your health insurance company. To get more details or to make an eligibility inquiry, contact us at 281-677-6544 or click here to complete an on-line eligibility inquiry form.